Troubleshooting

I can't find my course
If you've bought a course and it’s not showing up in the My Dashboard section of your Thinkific account, this article provides helpful, troubleshooting...
Tue, 18 Sep, 2018 at 3:18 PM
Video & audio issues: Troubleshooting
If you’re encountering issues while attempting to watch your courses on a browser, please try the troubleshooting tips below before contacting us. Following...
Tue, 18 Sep, 2018 at 3:20 PM
Why won't the PDF load?
Sometimes, a PDF document will take a while time to load. From the course dashboard, check how many pages is included in the document. If the document has m...
Tue, 18 Sep, 2018 at 3:23 PM