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Swoosh English course FAQ
Which test is right for me? IELTS or OET?
I live overseas. Can I still access the study material from my country?
Packages and courses
Do I get access to everything immediately or do I have to wait?
Self-study materials and Thinkific
How do I log into my account?
Change or reset your password
Live Classes and the Zoom app
Writing corrections and our VIP community
Can I choose my own questions?
Can I submit pictures of my writing?
Does one writing include all the parts in the writing exam?
How many pieces of writing should I post every day?
Should I sign up for the unlimited writing correction service, or should I buy writing corrections from the correction page?
Purchase and Refunds
Refund status: Common questions
Can I pay in my own currency? I don’t want to pay in US Dollars.
I don't have a debit or credit card, what can I do?
I can't find my course
Video & audio issues: Troubleshooting
Why won't the PDF load?
Help Desk Software